I did not receive my order confirmation email! Did my order go through?

In the event that you did not receive a confirmation  email, please check your spam/junk folder and notify us via email at infosg@roamingman.com

How can I pay for my order?

We accept payment via Visa and MasterCard cards.

Can I purchase a device?

Currently we do not offer the option to purchase the device. But we are planning on having that option in the future. Please follow us on our social channels for future updates. 

I am travelling for an extended period of time. Am I able to use this device for 2 months?

Please contact us directly at infosg@roamingman.com or call us at  +65 66948588.

Is the activation date when I start using the device or the date I would receive my device?

Activation date is when you want your WiFi service to start. *Please take note that the wifi activation date & time shall follow Singapore Time Zone GMT +8.

What is activation start date?

Activation start date is when you want your WiFi service to start. For example: If you’re travelling to Europe, and you want to have WiFi from the day you land, you pick that day to be your activation day.

Is there a minimum limit for the number of rental days?

Yes. Minimum rental period is 3 days.

What if I am travelling to multiple destinations?

If you’re travelling to multiple destinations, select different wifi packages according to your requirement. Your device will be activated for every country on our coverage list.

How far in advance do I need to place my order?

We encourage you to place your order as early as possible – you don’t want to leave this to the end.

How can I rent a ROAMING MAN wifi hotspot?

You can rent a ROAMING MAN WiFi hotspot via our website. Click “Get Wifi” on the top right hand corner and select your destination. 

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Service location

  • 101 Upper Cross Street, People's Park Center #B1-17D, Singapore 058357

Customer Service and Support

  • Operation Hours: 9:30 AM - 6:30 PM (Mon-Fri)

General Inquiries

  • Email:WhatsApp only: 65 84287528 (9am - 11pm; technical support only) Email: infosg@roamingman.com
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